Privacy Policy
Last updated: 2026-05-01
Who We Are
3bfreeze.com is operated by ColdCredit LLC. For the purposes of this policy, ColdCredit LLC is the data controller of any personal information you provide to us. You can reach our privacy team at privacy@coldcredit.co.
Information We Collect
3Bfreeze collects only the minimum information necessary to provide our service. When you create an account, we collect your name and email address. We use this information solely to identify your account and communicate with you about your freeze status.
How We Use Your Information
We use the information we collect to operate and maintain your account, respond to your support requests, and improve our service. We do not sell, rent, or share your personal information with third parties for marketing purposes.
What We Don't Store
3Bfreeze is designed with a minimal-data philosophy. We explicitly do not collect or store:
- Social Security Numbers (SSN)
- Dates of birth
- Government-issued identification documents
- Credit bureau account credentials or PINs
- Credit reports, scores, or any credit data
Your interactions with credit bureau websites happen directly between you and the bureaus. 3Bfreeze guides you through the process but never acts as an intermediary for sensitive information.
Data Security
We implement industry-standard security measures to protect the limited data we hold. All data is encrypted in transit using TLS and encrypted at rest. Access to production systems is restricted and audited. We conduct regular security reviews and follow best practices for application security.
Your Rights
You have the right to access, export, and delete your personal data at any time. You can export all data associated with your account from your account settings. You can delete your account entirely, which permanently removes all of your data from our systems. If you need assistance exercising these rights, contact us at the address below.
Contact Us
For questions about this Privacy Policy or to exercise your rights over your personal data, contact ColdCredit LLC at privacy@coldcredit.co.